Will service technicians work during a hurricane? 

Hurricane Prep

The safety of our technicians and customers is our top priority during a hurricane. Due to safety concerns and potential hazards, we will dispatch service technicians during severe weather conditions as long as it is safe to do so. Our team is trained to assess risks and will only respond when conditions permit. Please check our website, Troubleshooting Guide, or contact us for updates and emergency support options during such events. Your understanding is greatly appreciated!

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